Support

How can we help?

Most things are answered below. If not, write to us at support@prayfully.net — a real person reads every email, usually within a day.

Getting started

How do I get the verse on my lock screen?
After installing, open Prayfully and tap "Add lock-screen widget." On iOS 16+ this is one tap. The Android widget is coming.
When does the verse arrive?
At the time you set in Settings → Prayer times → Morning. The default is 6:41 AM, the time the studio cofounder gets up. Set whatever time you wake.
Can I read more than one verse a day?
Yes — open the app, tap "Today," and scroll. The whole reading is there, plus the previous day if you missed it.

Account & billing

How do I cancel my membership?
On iOS: Settings app → tap your name → Subscriptions → Prayfully → Cancel. The cancellation takes effect at the end of the current billing period.
Can I get a refund?
The 7-day free trial exists so you can decide before you're charged. Once a payment is taken — monthly or annual — we don't issue refunds. Cancel any time and you'll keep access through the end of the period you've already paid for.
What's included in the trial?
Everything. The full app for seven days, no card charged until day eight. Cancel before then and you owe nothing.

Privacy

Are my prayer requests private?
Yes. Prayer requests are encrypted in transit and at rest, and only the people you invite to your circle can see them. We don't read prayer requests as part of our operations, and we never share or sell them.
Do you sell or share my data?
No. We don't sell anything. We don't share with advertisers or publishers. Memberships pay for the app.
What if I delete my account?
Your data is removed within 30 days from our servers. Your circle members keep any prayer requests you sent them, marked as "from a former member."